We have typed letters or extracts from letters received from customers, both domestic and commercial. To see the originals please click on the links below.
From Nigel Coulter, Managing Director Opco Construction.
Please find enclosed a letter received from our client at the Isis Project, George Wimpey Homes.
This letter follows on from the letter received in June 2006 from our Isis neighbours, Charles Church (copy letter enclosed). It now appears that you are determined to make a habit of superior performance and again, like our clients, I would like to take the oportunity to thank you for this continued commitment to quality.
I know from our working relationship that the production of a high quality finish is a natural by product of your business activity, and as such this letter should not come as a surprise to you. However I would like to take this oportunity to thank you for the committment you have shown to the project and particularly in maintaining a rigorous approach to the difficult discipline of the construction matrix, a discipline on which the success of the project is founded.
As we as a team move on to the Isis 3D and Phase 6 of Century Wharf, I hope that we can continue to build on these successes. Yours truly. ”
“Thank you for the wonderful transformation the drive and path has made to our garden. Also thank you for sending such a wonderful team of men to do it. We’re sure that it wouldn’t have been done to such an excellent standard without them. Hope to have them soon for our small patio. ”
“I really can’t praise you and your team enough for the quality of the work, the attention to detail, the consideration for the neighbours. I felt customer care really matters to you and that is rare and it makes a big difference.”